Showing posts with label Complaint. Show all posts
Showing posts with label Complaint. Show all posts

Monday, August 06, 2007

complaint

We have recently had a serious complaint from Mr Beale of 12 phase 2 that the Communal pool had not been cleaned once during his recent 10 day visit, the dates he has yet to confirm.
In view of the amount of money we as a Community spend on maintaining the pool and the obvious risk to health should this be the case, we have to look in depth into this complaint.
A meeting is arranged between the Pool Maintenance Company, the Administration and the Officials here on Sol Golf this week.
Could any owner or guests who has any views on this complaint please get in touch with either us or the Administration as soon as possible please. In the meantime we have emailed every owner that we have an address for and will be visiting the apartments to speak with the families that are here on Sol Golf, as this will take some time please could all owners answer as soon as possible as we need this matter dealt with.