WHAT TO DO IN AN EMERGENCY

EMERGENCY PROCEDURES WE HOPE THAT YOU WILL NOT NEED TO KNOW


THERE ARE THREE TYPES OF POLICE IN SPAIN THE LOCAL POLICE, THE POLICE NATIONAL AND ALSO THE GUARDIA CIVIL.

THERE ARE SEVERAL PROBLEMS ATTACHED TO THIS SITUATION FOR THE AVERAGE HOLIDAY MAKER/OWNER SUCH AS PROBABLY NOT SPEAKING ANY SPANISH, NOT BEING ABLE TO FIND A TRANSLATOR AND ALSO NOT KNOWING WHICH POLICE STATION TO REPORT A CRIME TO.

PLEASE DO NOT USE THIS AS A BARRIER TO REPORTING A CRIME AS WITHOUT THE REPORT, THE STATISTICS CANNOT BE GATHERED, AND WE WILL NEVER GET POLICING IN THIS AREA!

BASED ON THE EXPERIENCES OF THE RESIDENTS OF THE AREA (this is helpful information and should be taken as such, as everything in Spain changes daily),

IF YOU WISH TO REPORT A CRIME YOU CAN TELEPHONE THIS NUMBER

902 102 112

HERE THEY WILL PUT YOU THROUGH TO SOMEONE WHO SPEAKS ENGLISH, GERMAN, FRENCH OR SPANISH. THIS SERVICE IS AVAILABLE FROM 08.00 HRS TO 22.00 DAILY AND IS BASED IN MADRID.


YOU WILL NEED YOUR PASSPORT DETAILS READY AND THEN EXPLAIN THE PROBLEM AND THEY WILL THEN MAKE THE REPORT. YOU MUST THEN TELL THEM WHICH NATIONAL POLICE STATION YOU CAN TRAVEL TOO (THE NEAREST WE UNDERSTAND IS PILAR DE LA TORRE DADA) TO SIGN THE REPORT AND THIS NEEDS TO BE DONE WITHIN 48 HOURS. WHEN YOU GO TO SIGN AND COLLECT THE COPY PLEASE NOTE THAT IT WILL BE DATED THE DAY YOU SIGN AND NOT THE DATE OF THE INCIDENT SO PLEASE CHECK YOUR INSURANCE POLICY AS MANY STATE THAT A CRIME HAS TO BE REPORTED WITHIN THE 24 HOUR TIME FRAME.
FOR EMERGENCY E.G. POLICE, FIRE OR AMBULANCE PLEASE ALWAYS CALL
911
YOU ARE ON PAU 8 CANAL NORTE SOL GOLF 1 IN THE GENERAL AREA OF CALLE TOSCA THEN YOU MUST GIVE THE PHASE YOU ARE ON AND ALSO THE APARTMENT NUMBER